IT Support for Businesses
We provide cutting-edge IT products and services tailored to our clients’ specific business needs.
We’ll maintain and protect the vital components of your IT network 24/7 by monitoring and managing its overall health and performance. As a result, you’ll experience reduced disruptions, decreased data loss and downtime, and an increased bottom line.
Our standard IT Support services include:
- Unlimited Remote Support
- Unlimited Telephone support
- Proactive Monitoring
- Proactive Security and Patch Management
- SLA Response Times
- Vendor Liaison
- Point-of-contact Technical Account Manager
- Quarterly Review Meetings
- Strategic Roadmap
- Redundant PC Recycling Program
We offer a comprehensive range of IT Support services to suit all business sizes and levels of technical expertise, such as:
- IT Support for Small Enterprises - RBS’s unlimited remote and onsite IT Support includes system monitoring and maintenance and routine performance reviews.
- IT Support for Mid-Size Enterprises - We also work with a large number of mid-market businesses with 100+ employees, providing IT Support services and IT Consultancy on an ongoing basis.
- 24-Hour Emergency Support - We offer 24-hour, same-day emergency IT Support to businesses across the state of Kansas. This includes Backup & Disaster Recovery and Ransomware resolution.
We have IT consultants and engineers on hand to assist with your requirements on Windows, Mac, and Linux platforms. We also support major cloud services, including Microsoft Office 365, Microsoft Azure, Dynamics 365, Enterprise Mobility Suite, and more.